About richmond airport car rental
When you want to pick up from the airport and want fuss-free car rental at a great price, you can trust us to deliver. This dedicated airport car rental website is operated by Car Rental Republic, an experienced specialist car rental broker who has arranged car rentals for over 900,000 leisure and business renters. Our advanced distribution and booking technology delivers the best car rental deals on the web, and is backed by a dedicated customer service team who are available 24 hours Monday to Friday and 12 hours each Saturday and Sunday. For our contact details, click here.
Why book with us?
- Enjoy our price guarantee
Our lowest price promise means if you find a better price for the same vehicle on another website, we'll match it. View our policy below
- Our customer service team are ready to help!
Our team of car rental experts are available to take your calls and answer your questions around the clock, 24 hours a day during week days, and 12 hours during weekend days. Click on the contact tab above for phone and email details.
- Most vehicles have free cancellation
We do not charge cancellation fees on most vehicles. Please note there are some exceptions which are marked clearly next to each vehicle in the search results.
- Free amendments
You can amend your rental at no cost.
- Compare local and famous brands that operate from the airport
With us, you get the full range of rental companies operating from the airport, all in one place.
- We make booking easy with our FREE phone app
Our Airport Car Rental app for iPhone and Android puts the best car rental deals from airports all over the world at your fingertips (see the home page for links to download this free app). The app shows all your rental car options at each airport, with up to the minute pricing, and creates your reservation in real time so your booking is instantly confirmed. Booking a rental car couldn't be easier!
- Over 400,000 business and leisure renters have trusted us with their car rental bookings.
We have systems and proven experience to ensure you car rental goes as smoothly as possible.
Our price guarantee policy
We won't be beaten on price. So in the unlikely event you find a better price for the same vehicle from the same brand on another website, tell us and we'll beat the price by $1, plus give you a 25% discount off DriveEasy excess cover.
How to tell us if someone is cheaper
Please email us via the "contact us" link above and email your exact travel dates and locations, vehicle specs (note - these must be the same vehicle as shown on our website). Please include the quoted price and the name of the website you found or were offered a better price (or provide a written quote).
Terms of our Lowest Price Guarantee:
Our guarantee applies to renting the exact same vehicle for the same duration, at the same time of year, from the same brand (eg Avis, Thrifty, Alamo, Hertz).
- Offer applies to advertised deals or written quotes and for this offer to be valid we may require evidence.
- Offer is subject to availability. Our price guarantee is a serious promise for matching any competitor's legitimate price offer, but for our own protection, we reserve the right to refuse to match a price at any time, mainly due to the fact that some websites may have an incorrect/out of date rates showing, or a quote may have been modified by the customer.
What our customers say about us
Thank you for an excellent rental...........................your people are great, the car was spotless, we kept it, as we do our own [don't park near anyone]...................a great transaction.
Barry R, Ontario, Canada
You guys are excellent! I will be telling the world about your system as its great.
Sarah G, Melbourne, Australia
Thank you so much for your wonderful customer service! It is greatly appreciated!
Saleem Q, Oklahoma, United States
...truly I do thank your company, organizing things....your company has been outstanding in its communications... Many thanks.
Meryl F, Kerry, Ireland
Thank you so much for just taking the initiative and sorting this out for me. You Rock! excellent, intelligent service. Thanks for making our trip back home just that little bit more feasible (after we get of 18 hours of flights with two small kids). With the utmost respect and warm thoughts
Sarah W, Paris, France
We are committed to protecting and respecting your privacy and not using your personal information for anything you have not agreed to. We take a proactive approach to security and privacy, and work to international standards and protocols.
- What information we collect
- What cookies are
- What our cookies are and what they do
- Disclosure of your information
- Reviewing or changing your personal information
- How to accept/reject/delete cookies (opt in)
- Security of Transactions
- Who we are
What information we collect
We collect your data when you fill in booking information to rent a vehicle or when you speak to customer services personnel. Our primary purpose in collecting your information is to help with a smooth and efficient booking process for you. Having your information allows us to provide services to best suit your needs and make your experience quick and easy.
We collect the personal information we need to make a booking including:
Name -so we can address you
Age - rental rates and insurance premiums differ with ages
Country of residence - some suppliers vary rates by country of residence
Telephone number and email - to contact you on
Credit Card information - to charge you for your rental vehicle once your booking is confirmed
What are Cookies?
A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a piece of data stored by a website within a browser, and then subsequently sent back to the same website by the browser. Cookies were designed to be a reliable mechanism for websites to remember things that a browser had done there in the past, which can include having clicked particular buttons, logging in, or having read pages on that site months or years ago.
What our Cookies are and what they do:
Disclosure of your Information:
To complete your booking we need your personal details including your name, address, email address, phone number and credit card number. In order to process the booking, we may in some instances pass all or some of this information on to our vehicle rental suppliers. It is done so through a password protected and encrypted secure site in a login environment.
We will not sell or rent any personally identifiable information about you to a third party. We may however, be forced to disclose information to the government or law enforcement in connection with any investigations or legalities.
Reviewing or changing your personal information:
At any time you are able to access your personal information and review or change it. If you need to change it contact us immediately on the contact number for your country listed here.
How to accept/ reject / delete cookies:
All recent versions of popular browsers give users a level of control over cookies. Users can set their browsers to accept or reject all, or certain, cookies. Users can also set their browser to prompt them each time a cookie is offered. Accepting cookies is when you have your browser setup to accept cookies, which means you "opt-in" to have your information recorded by the website, on your browser. We assume consent when you visit our site with having the accept cookies enabled. You can turn off cookies so that websites won't record the information at all. Every browser is different, but each has the ability to delete cookies if you wish, in the settings section.
No harmful consequences of our cookies:
Cookies are generally safe and not harmful to your computer or personal safety. Cookies can only be read by our website and contain the information that you provide. Cookies aren't a virus, malware or spyware that can harm you in anyway. They are there to help us serve you better.
Cookies used on the site
|sessionkey||This cookie is used to identify you as a user between page loads. This allows the site to remember certain settings, like which part of it you were using before you were asked to sign in or register. This cookie is destroyed each time you close your browser.|
|ExtFilterV2||Used to store the parameters of the filter used on the search results page. This cookie is destroyed each time you close your browser.|
|last_search||Cookie is used to store the information of the last search performed on the site. It stores the last used search parameters which are auto populated when reopening the site for user convenience. This cookie is valid for 3 days and it's destroyed after it expires.|
|CurPage||Used to anonymously test different design ideas for the site (known as 'A-B testing'), with the value indicating which version of the site is currently running as test. This cookie is destroyed each time you close your browser.|
Cookies user on the secure booking page
|VIEWLABEL||Used to identify the viewer of the page. Viewer can be a customer or a back-office user. The cookie is destroyed each time you close your browser.|
|IMBookingModifier||Used to identify the back-office user which views the page. The cookie is destroyed each time you close your browser.|
|SessionID||This cookie is used to identify you as a user between page loads. This allows the site to remember certain settings, like which part of it you were using before you were asked to sign in or register. This cookie is destroyed each time you close your browser.|
|Last||The cookie is used to store the time of the last action on the booking page. This enables us to see if the user visiting session is still active. If the time of the last action is idle for a while, the booking session expires automatically. The cookie is destroyed each time you close your browser.|
|Start||The cookie is used to store the time you first arrived to the booking page. This enables us to hold availability of a product for a certain time, giving the user enough time to comfortably complete the booking process. The cookie is destroyed each time you close your browser.|
|log||This cookie is used to store error messages during your booking session. The log enables us to fix any potential problems that you might have that are specific for your browser settings. The cookie is destroyed each time you close your browser.|
|LASTSEEN||Used to store the time of your last visit to the booking page withing the same browser session. The cookie is destroyed each time you close your browser.|
|ZSESSID||This cookie is used to identify you as a user between page loads. This allows the site to remember certain settings, like which part of it you were using before you were asked to sign in or register. This cookie is destroyed each time you close your browser.|
Third Party Cookies set for visitors used by Google Analytics
|The Google Analytics tracking for ga.js uses two cookies to establish a session.|
|__utma||Each unique browser that visits a page on our website is provided with a unique ID via the __utma cookie. In this way, subsequent visits to our website via the same browser are recorded as belonging to the same (unique) visitor.|
|__utmz||When visitors reach our site via a search engine result, a direct link, or an ad that links to your page, Google Analytics stores the type of referral information in a cookie. This helps us understand the return on our marketing expenditure.|
|___utmv||This allows us to define our own segments for reporting on data accrued on our website.|
|___utmx||This helps determine the most effective design for our site.|
Security of Transactions:
Our secure booking server uses 128 bit encryption which ensures the highest levels of security. This is shown by the padlock in the closed position at the base of your browser screen. Any information, including credit card details, that you enter and submit on this page will be encrypted and securely transmitted. When you transaction is complete your information is stored in an encrypted state.
All information transmitted on the booking page is done using SSL (Secure Sockets Layer). SSL uses a cryptographic system that uses two keys to encrypt data, which are a public key, and a private or secret key known only to the recipient of the message.
This website is owned and operated by Car Rental Republic Ltd, a specialist in worldwide car rental distribution. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Auckland, New Zealand. Thank you for booking with us.